Track Order

We work with the most reliable carriers to ensure your order reaches you as quickly as possible. For detailed shipping times and rates for your country, please visit our shipping page.

If your delivery is delayed or missing, please reach out to us at info@valenteoleclair.com. Our dedicated customer support team will assist you and ensure that your order is resolved as quickly as possible.

Returning an item is simple! Just follow these steps:

1. Contact us within 14 days of receiving your order at info@valenteoleclair.com to request a return or exchange.
2. Our team will send you detailed return instructions.
3. Follow the instructions to complete your return smoothly.

We're happy to assist! Feel free to reach out to our team at info@valenteoleclair.com, and we'll be glad to help.